July 16, 2020

August 18, 2019

April 17, 2019

Please reload

Recent Posts

Release Date!!

May 29, 2014

Please reload

Featured Posts

Customer Service Round Two

February 22, 2018

Update on my previous blog…

The morning began with real humans calling me not once but twice to assure me that a technician would show up today between 12 and 2. And the technician arrived on our doorstep at 12:01 sharp! He fixed the loose wiring issue in less than ten minutes. And he left his local number for me to call on him anytime I had a problem in the future. Wow. Then the company called to make sure I was pleased. Then the technician called again to check up on service and to remind me to call anytime. I know they were trying to make up for yesterday. I can appreciate that but still… get the customer service correct the first time… that’s the mark of a good company.

And as the sun fades in the western Texas sky…

Dinner is cooking, and I have the laptop ready to complete another chapter (or two) in my latest manuscript. Back to day job tomorrow and another week ahead. Hope everyone has a great week!



Share on Facebook
Share on Twitter
Please reload

Follow Us
Please reload

Search By Tags
Please reload

  • Facebook Basic Square
  • Twitter Basic Square
  • Google+ Basic Square

​©2014 by Debra Holt  all rights reserved.​  Proudly created by Bright Ideas Graphics